For HVAC, plumbing and electrical shops
Free loaded labor rate calculator
Owners price off a wage. The wage is the smallest part. Add taxes, benefits, the truck, the office, and your own paycheck, then divide by the hours you can actually bill, and you get the number every job has to beat. Most shops have never seen it.
- 1 Your tech's hourly wage
- 2 The hours you pay them a year
- 3 How much of that time gets billed (the slider)
The collapsed sections below (taxes, the truck) are already filled with typical numbers. Most owners leave them alone the first time through.
Your shop
Change what you know, leave the rest. Nothing you type leaves your browser.
Taxes & benefits most leave as is
Pick your state to load a typical SUI wage base. Your SUI rate depends on your claims history and any state payroll tax varies, so confirm both with your accountant. Wage bases also change each year.
What the truck carries most leave as is
The business the rung most owners skip
This is where the real money goes, and where flat rates quietly die. It all carries on the same billable hours as the truck. The figures below are typical for a small 3 to 5 truck shop. Put your real ones in.
Office & admin staff (CSRs, dispatch, admin, anyone not in the field)
Burden is the payroll tax and benefits load on office wages, usually 25 to 35%. Office and admin pay is overhead, not field labor, so it spreads across every billable hour your techs sell. More field techs spread it thinner; fewer techs carry it heavier.
Card & financing fees most leave as is
Your results
The cost ladder
See the utilization effect and other margins
The rate at different net-profit targets
This is your starting line, not your final books. It is a decision and awareness tool, an honest estimate built to start the conversation, not to replace your accountant. What it gives you today is the floor you cannot price below, so you stop guessing.
Your pricebook should enforce this on every job. A connected ServiceTitan book applies your true cost and target margin automatically, so no tech ever quotes below the survival rate, even on the busy days nobody is checking. That is the work we do.
Get a Pricebook Health AuditNew to this number? How to calculate your loaded labor rate walks the whole ladder, the utilization lever, and the gross-versus-net trap in plain English.
Rather have it built for you? A done-for-you pricebook build puts this rate into every job automatically, so no tech quotes below it.
An estimate to start the conversation, not financial or accounting advice. Nothing you type leaves your browser.
Reference
What every number means
Every field in the calculator, in plain terms: what it is, where the number comes from, and what it changes in your rate. Most owners leave the taxes and truck defaults alone, this is here for when you want to know.
The five you already know
- Average tech wage
- What you pay a field tech per hour, before any taxes or benefits. It comes off your payroll, and it is the bottom rung of the ladder, the smallest piece of what a tech really costs.
- Paid hours per year
- The hours you pay a tech across a year; 2,080 is a 40-hour week, full time. From your payroll or schedule. It sets the total you are paying for, which then gets divided by the hours you can actually bill.
- Billable utilization
- The share of paid hours that land on a customer invoice. The rest is drive time, shop time, training, and slow days. Pull it from your dispatch or ServiceTitan reports, hours billed divided by hours paid. It is the single biggest lever here: raise it and your cost per hour drops fast.
- Field techs on the team
- How many techs turn wrenches. It spreads your office and owner overhead: more techs make each hour carry less of it, fewer techs make each hour carry more.
- Target NET profit
- What you want left after every cost is paid, including your own salary. Your call. It is the margin added on top of your true cost to get the rate to charge.
- What you charge now
- Your current billable rate, optional, used only to compare. It does not change your rate; it just tells you whether you are above or below your true cost today.
Taxes and benefits
- State
- Picking your state loads a typical SUI wage base for you. You can still edit the rate and base below it.
- FICA
- Social Security and Medicare, the employer share, a flat 7.65 percent of wages. Federal and fixed, it adds straight to field cost.
- FUTA
- Federal unemployment tax, effectively 0.6 percent on the first 7,000 dollars of a tech's wages. Federal, a small fixed add.
- SUI
- State unemployment tax. The rate is set by your state and your own claims history, so it varies shop to shop; a rougher claims record means a higher rate. From your state notice.
- SUI wage base
- The slice of each tech's wages your state actually taxes for unemployment. Your state sets it and it changes most years. It caps how much SUI you pay per tech.
- State payroll tax
- Any extra state-level payroll tax beyond SUI. Zero in most states; a few add one. From your state.
- 401k match
- The retirement match you pay on top of wages, if you offer one. From your plan. A benefit cost loaded into the rate.
- Health insurance
- The employer share of a tech's health premium, per tech, per month. From your carrier. One of the larger benefit costs.
What the truck carries
- Trade
- Sets a typical workers comp range for your trade; roofing runs far higher than HVAC. Based on industry class codes. It pre-fills the comp rate below.
- Vehicle and truck
- The payment, fuel, and maintenance to keep one truck on the road, per month, per tech. From your bills. A real field cost most wage math forgets.
- Workers comp
- Insurance for a tech hurt on the job, charged as a percent of wages. The rate comes from your trade, your state, and your claims history. It moves your cost more in higher-risk trades.
- Tools and equipment
- What you spend per tech per year on tools. Off by default; switch it on to include it.
- Phone or tablet
- The monthly device cost per tech. A small field cost, off by default.
- Overtime premium
- The extra half you pay on time-and-a-half hours. Off by default; switch it on and enter average OT hours a week to load it in.
You and the office
- Owner or manager pay
- What all owners draw or take in salary per year. From your books. It is a real cost, not profit, and it spreads across every billable hour.
- Office and admin staff
- Your non-field people, CSRs, dispatch, admin, their headcount, average pay, and the tax and benefit load on top (the burden). Pure overhead that every billable hour your techs sell has to carry.
- Other fixed overhead
- Rent, ServiceTitan and software, marketing, the accountant, insurance, per month. From your bills. The rest of the overhead, spread across billable hours.
Card fees
- Card and financing fees
- The blended cut card processors and consumer financing take off every ticket, usually two to three and a half percent. From your processor statements. It comes off your revenue, so the rate has to cover it before you see a dime.
Questions
Loaded labor rate, answered
What is a loaded labor rate?
A loaded labor rate is what one hour of a technician’s time actually costs your business, not just the wage. It adds payroll taxes, benefits, the truck, and a share of office overhead and owner pay, then divides by the hours you can actually bill. It is the floor every job has to beat before you make a dollar.
Is this a labor burden calculator or a labor cost calculator?
It is both, and a step further. Your labor burden is the extra cost of employing someone on top of their wage: payroll taxes, insurance, benefits, and the truck. A plain labor burden or labor cost calculator stops there and tells you what an employee costs. This tool takes that true cost of an employee and divides it by the hours you can actually bill, then adds overhead and your own pay, so you get the number that actually sets your price: your cost per billable hour, and the rate to charge above it. Same starting point as an employee cost calculator, carried all the way to what you bill.
How do you calculate a loaded labor rate?
Add a tech’s annual wage, payroll taxes (FICA, FUTA, SUI), benefits and truck costs to get the field cost. Add a share of company overhead, the office, software, marketing and owner pay, spread across the team’s billable hours. Divide the total by the hours that tech actually bills in a year, not the hours you pay. That number is your true cost per billable hour.
Why is my true cost so much higher than my tech’s wage?
Because the wage is the smallest piece. A 28 dollar wage often carries 90 dollars or more once taxes, benefits, the truck, the office and your own pay are loaded in and divided by billable hours instead of paid hours. The gap is exactly what a wage-based flat rate forgets, and it is why busy shops still run thin.
Should I count my own pay in the rate, or is that my profit?
Both, and they are not the same thing. Your pay is what the business owes you for the work and the risk, so it belongs in cost, like any other salary. Net profit is what is left after everyone, including you, is paid. A rate that skips your salary and calls the leftover profit is really just paying you out of margin and calling it a win. Put your pay in as a real cost, then set a net profit target on top of it.
What is a good billable utilization rate?
Most trades shops bill 60 to 80 percent of the hours they pay for. The rest is drive time, shop time, training and slow days. Utilization is the single biggest lever on your cost: the same technician at 85 percent utilization costs far less per billable hour than at 65 percent. Raising it is the cheapest way to lower your rate.
Do overtime and credit card fees change my rate?
Yes, and most rates forget both. Overtime is paid at time and a half, so the extra half on those hours is real cost a straight wage misses. Card and financing fees come off the top of every ticket you run, usually two to three and a half percent, so a price that looks profitable quietly is not once the processor takes its cut. The calculator lets you switch on overtime and set a blended fee, so your break-even floor and your rate both account for them.
Is gross margin the same as profit?
No. Gross margin is what is left after direct job cost. Net profit is what is left after everything, including the office and your salary. A rate can show a healthy 45 percent gross margin and still leave only 10 percent net, or less. Gross margin is not take-home, and confusing the two is how shops underprice.
What should I charge per hour?
Enough to clear your true cost plus your target net profit. If your true cost is 92 dollars an hour and you want 10 percent net, you bill about 102 dollars. If that feels high for your market, look at utilization and overhead before you discount, because cutting price below your true cost means losing money on every job.
What if my rate comes out higher than my competitors charge?
That is exactly what the tool is for. The number is not an opinion, it is the floor your own costs set. If it lands above your market, the fix is almost never to price below it, because that just loses money faster on a full schedule. Look at your two real levers first: billable utilization and overhead. Billing more of the hours you already pay for, or trimming overhead, lowers the rate honestly. Cutting price below your true cost only hides the leak.
Is this the price I charge the customer, or just my labor?
It is your labor rate, the cost and margin on one hour of a tech’s time. A real invoice also carries materials and equipment, and those carry their own markup on top. So this number sets the labor line on a job, not the whole ticket. Think of it as the floor every billable hour has to clear before materials, fees, or profit enter the picture.
Does this replace my accountant or my bookkeeping?
No, and it is not trying to. This is a decision and awareness tool, a fast and honest estimate that shows you the floor you cannot price below and starts the conversation about your rate. Your accountant’s real numbers will sharpen it. Treat it as the back of the napkin that tells you whether your pricing is even close, then bring the precision in from your actual books.
What is a fully burdened labor rate?
Fully burdened means the wage with every real cost of employment loaded on top: payroll taxes, workers comp, insurance, benefits, and the truck. Fully burdened, loaded, and true cost all point at the same idea, what an hour of a tech really costs before you make a dime. The burden alone commonly adds 40 to 70 percent over the bare wage; this calculator carries it further by spreading office and owner overhead across billable hours, which is the cost your price actually has to beat.
What is a good hourly labor rate for HVAC, plumbing, or electrical?
There is no single right number, it depends on your costs, not your trade. Residential service shops commonly bill somewhere around 90 to 150 dollars an hour for HVAC, plumbing, and electrical work, but that is a market range, not your rate. The point of this calculator is to find yours from the bottom up: your true cost per billable hour plus the profit you want, so you price off your own numbers instead of the shop down the road.